Frequently Asked Questions

Are all prices in CAD?

Yes! All prices listed on www.rapidledca.com are in CAD.

What payment options do you accept? 

Amazon Pay, Paypal, and all major credit cards are all accepted. 

Will I have to pay additional duties to receive your products? 

No! All products listed on this site (www.rapidledca.com) are shipped from within Canada and already include customs duties. Please note if you order directly from our original site (www.rapidled.com) you may be subject to additional duties, taxes, etc and prices on that site are listed in USD not CAD.

Can I pay via Paypal without a Paypal account?

Yes, absolutely. Paypal will allow you to fund the purchase via a major credit card or your bank details.

Can I purchase a gift certificate?

We currently don’t have physical gift cards to mail out, however if you create an account online for someone and we’re happy to put credit into their account. Credits will never expire but please contact us for full details.

What type of box does the order come in?

We typically ship in plain brown/white boxes without any logos.

If I’m buying in bulk can I get a discount?

Absolutely. Please call or email us with the item(s) and quantities that you would like.

How long does it take to ship an order?

We process most orders within 1 business day, Monday-Friday.

How often do you email your subscriber list?

Currently only 3-4 times a year, often before sales so be sure to sign up.

Can I return something I ordered?

Please review our return policy for full details.